Shipping policy

Processing Time All orders are processed within 1-3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Rates & Delivery Times

United Arab Emirates (Domestic):

  • Economy Shipping: 15 AED — 5-10 business days
  • Standard Shipping: 25 AED — 3-7 business days
  • Express Shipping: 40 AED — 1-3 business days

Saudi Arabia:

  • Standard Shipping: 35 AED — 5-10 business days
  • Express Shipping: 40 AED — 3-5 business days

International:

  • Standard Shipping: 70 AED — 10-20 business days
  • Express Shipping: 100 AED — 5-10 business days

Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24-48 hours for tracking information to update.

Delays Basota Smart is not responsible for delays caused by customs, weather conditions, or other circumstances beyond our control.

Contact Us For shipping inquiries, please contact us at: support@basotasmart.com